Privacy Policy

1. Introduction

Welcome to Moonaim. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website moonaim.online  and become a member of the Moonaim community.

Please read this policy carefully. By using our Site and services, you consent to the practices described here.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Site, express an interest in obtaining information about us or our products and services, or otherwise contact us.

The personal information we collect may include:

  • Personal Identifiers: Your full name, email address, phone number, and date of birth.

  • Financial Information: Your bank account details or mobile money information for the purpose of paying your commissions. (Note: We do not store full credit card numbers on our servers).

  • Registration Information: Your sponsor's Moonaim ID and your chosen password.

  • Network Data: Information about your network, including the individuals you sponsor (their names and IDs) for the purpose of calculating commissions and displaying your network tree.

  • Technical Data: Such as your IP address, browser type, and operating system, collected automatically when you use our site.

3. How We Use Your Information

We use the information we collect for the following business purposes:

  • To Create and Manage Your Account: To facilitate your registration and manage your membership.

  • To Process Your Earnings: To calculate, track, and pay your commissions and bonuses to your provided financial account.

  • To Operate the MLM Structure: To correctly place you in your sponsor's downline, display your network tree, and enable the compensation plan.

  • To Communicate With You: To send you important account-related updates, information about your commissions, training materials, and promotional messages (you can opt-out of marketing at any time).

  • For Site Improvement and Security: To analyze site usage, troubleshoot problems, and protect against fraud and unauthorized access.

4. How We Share Your Information

We may share your information in the following situations:

  • Within Your Upline: This is specific to MLM. Your name and Moonaim ID will be visible to members in your direct upline (your sponsor, their sponsor, etc.) for the purpose of team management, training, and leadership. They are contractually forbidden from using this information for any other purpose.

  • With Service Providers: We share data with trusted third-party vendors who help us operate our website, process payments, and send emails, all under strict confidentiality agreements.

  • For Legal Reasons: We may disclose information where we are legally required to do so, such as in response to a court order or subpoena.

We do NOT sell your personal data to third parties.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of your personal information. We use secure servers (HTTPS/SSL) and encrypt sensitive data. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access – You can request copies of your personal data.

  • The right to correction – You can request that we correct any information you believe is inaccurate.

  • The right to deletion – You can request that we erase your personal data, under certain conditions.

  • The right to object to processing – You can object to our processing of your personal data.

To exercise any of these rights, please contact us using the details at the end of this policy.

7. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this policy, or as required by law.

8. Cookies

Our website uses "Cookies" to identify the areas of our website that you have visited. We use cookies to enhance the functionality of our website and your experience. You can instruct your browser to refuse all cookies, but this may prevent you from using some parts of our site.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a new "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@moonaim.com or support@moonaim.com